Product model scope
Contacts
Customers, suppliers and contact people with the details the team needs to work and bill.
- Companies and people
- Addresses and tax details
- Related contacts
Product
A map of the work
Raccord connects areas that are often split across different tools. This map summarises the responsibility of each part of the product model.
ManualsProduct model scope
Projects
Audiovisual work, its dates, tasks, notes and the billable work it produces.
- Dates and planning
- Tasks and notes
- Billable work
Product model scope
Commercial
The financial side of each job: pricing, offers, discounts and customer acceptance.
- Pricing and discounts
- Offers and versions
- Customer acceptance
Product model scope
Invoicing
Prepare, review and issue invoices, then keep the issued document and its history.
- Drafts and review
- Numbering and issue
- PDF and audit history
Product model scope
Equipment
The catalogue, kits, individual units and availability of equipment for rental or sale.
- Catalogue and kits
- Units and accessories
- Availability and reservations
Product model scope
Warehouse
Physical equipment handling: packing lists, dispatch, returns and exceptions.
- Packing lists
- Dispatch and returns
- Equipment exceptions
Product model scope
Crew and transport
People, roles, availability, shifts and vehicles connected to the work.
- People and roles
- Availability and shifts
- Vehicles and transport
Product model scope
Documents and communication
Work documents and communication that accompany operations, offers and invoices.
- Templates and documents
- Attachments and files
- Communication history
Product model scope
Workspace
Users, permissions, company settings and options for configuring an installation.
- Users and permissions
- Company settings
- Installation settings
Product model scope
Compliance and audit
A record of actions and the information associated with issued documents.
- Action records
- Document traceability
- Invoice-linked records
Product status
This map explains the product's functional scope. Availability of each capability is being checked separately; the screenshot shows the issued-invoice workflow with browser evidence.
From a job to its invoice
You can follow the full workflow in the application. See the screenshot and use the step-by-step guide.
